I'm in a perpetual state of thinking, observing, sharing, learning, forgetting and re-learning.
For the complex business problems faced by our clients, I conceptualize product/solution ideas, design and develop prototypes, and implement them to enable faster/better/smarter decision-making.
My work has a primary focus on end-to-end customer journeys (attract, acquire, retain, serve & expand), and I like to discover simple answers to complex & messy problems.
I lead highly talented management consultants, business analysts, data scientists, software engineers and data architects to build scalable and repeatable solutions across marketing, sales and customer service functions, for telecom...