Performed hardware and software installation
Assembling and disassembling the computer , cabling
Configuring and troubleshooting MS Outlook Express, Outlook 2007, 2010
Protocol Suite: OSI layer, TCP/IP
Knowledge About LAN, VLAN
Knowledge About WAN Protocol : HDLC, PPP, Frame relay, ISDN
Knowledge About Switching Concept : STP, VTP
Routing protocol : RIP, EIGRP, OSPF
Knowledge About Access list- Standard, Extended
Router : Cisco 1700, 1900, 2500, 2600, 3800 series router
CSU/DSC : Tellabs, RAD ASMI & HTU-E1 Modem
Familiar with network Monitoring Tool : Solarwinds, NNM, Whatsup Gold