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Mumbai Area, India India

Strategy Design/Customer Experience /Service Marketing/Capability Building/Customer Lifecycle Management/Lean Management

Telecom / Mobile

I am a highly motivated & goal oriented professional with solid track record of solving complex problems, achieving aggressive business & project goals by utilizing my strategic & execution skills. I consistently leverage tools of lean, six sigma, project management & operational excellence as foundation for successful & broad based leadership. Key Skills • Customer Experience design & Delivery. • Customer Retention & Churn Management • Capability Building & Training • Vendor Negotiations and Contract management. • Project Management. • Leading collaborative projects Teams.