Training Solutions Lead: As a Training Solutions Lead for two industry verticals, I am responsible for:
- Driving Competency Based Trainings for all Process and Senior Process Executives
- Conducting Proactive and Reactive Interventions to impact business metrics
- Promoting and implementing Learn and Earn programs for better retention and self-paced learning
- Mentor potential candidates towards PnP
Program Manage People Capability Development: As a program manager for Frontline Staff Development, I am responsible for:
- Creating an effective framework for the development of Team Leaders and Assistant Managers
- Design content for off-the-shelf programs with a clear impact on business...
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