* 2+ Years of experience in the US Benefits Domain (i.e Defined Benefits)
* Ability to translate client requirements and/or legislation into system specifications and test plans;
* Strong analysis skills related to service specific tasks and troubleshoot complex system defects and errors.
* Ability to learn and apply in-house methodology;
* Ability to understand resources (tools, databases, associates) available to support you in your responsibilities;
* Proven skills to use/coach others on technical and proprietary tools required to configure, test, debug, monitor, and report on system specifications;
* Deep knowledge of system capabilities, functionality, and development life cycle...
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