Customer Relations / Marketing Manager
Dedicated customer relationship manager with years of diversified experience in customer relations, marketing proposition, consumer research and insight, corporate support and process monitoring in the telecommunications industry.
Consistently achieving record-high customer satisfaction rankings, improvements to the bottom line and turnaround of underperforming operations.
Respected builder and leader of customer-focused teams; instill a shared, enthusiastic commitment to customer relationship management as a key driver of company goal attainment. Lead by example and ensure the execution of all company policies.