Responsible for the complete operations management of the Optimized Print Services customer environments in the eastern region. Responsible for the successful services delivery in such a manner that Konica Minolta experiences 100% customer retention. Coaches and mentors Customer Operations Managers, Solutions Architects, Business Analysts, Project Managers in their development and delivery of daily functions. Lead team in defining and maintaining business excellence focus. Support the sales teams in the development of proposals and RFP responses and develops Statements of Work to clearly define services and SLA鈥檚 for customer.
Contact Details
Users being followed by Wassim Mahjoub MBA, PMP, ITIL
We鈥檝e updated our privacy policy so that we are compliant with changing global privacy regulations and to provide you with insight into the limited ways in which we use your data.
You can read the details below. By accepting, you agree to the updated privacy policy.
