The document discusses creating a culture of usability at an organization. It covers various usability testing tools like surveys, focus groups, card sorting, and task observation that can help evaluate a website or product. It also discusses establishing a usability team, providing training, and allocating time and resources to ensure usability is prioritized. The goal is to make usability part of standard practice and provide both users and the organization benefits.
1 of 22
Download to read offline
More Related Content
Creating a Culture of Usability
1. CREATING A CULTURE
OF USABILITY
Krista Godfrey
Memorial University of Newfoundland
kgodfrey@mun.ca
Sunday, 3 February, 13