Personal Information
Organization / Workplace
Miami, Florida
Industry
Technology / Software / Internet
Website
About
hapi.do is the only centralized customer support platform offering real time communication between companies and consumers. Using their fingers tips, users identify themselves, describe issues and choose from four different ways of communication: call back, chat online, email and social media. Companies than receive the information via an integrated API, and assign the most qualified agent to handle the issue.
Our solution enables companies to cut costs, improve the authentication process and increase customer support agent's productivity. From the customers perspective there are no more waits on hold, repetitive information to different people and the terrible phone menus.
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