A seasoned customer support engineer with more than a decade of experience in the mobile telecommunications industry working in both operator and vendor environment.
I specialize in value added services (VAS) especially in the messaging arena, supporting some of the top global mobile operators in the APAC region.
A diligent, responsible, good team player with strong interpersonal skills. Always keen on new opportunities and challenges.
Specialties: Customer Support, Implementation Services, Support Management, Messaging.
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