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Ci Digital Generation Survey 2008 with AIESEC - Results

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From Facebook to MSN to Skype, next-generation technologies and new attitudes are redefining the way the world communicates. But how will these re-shape the way the world works? The Digital Generation Survey, a partnership between Career Innovation and AIESEC, the world¡¯s largest student run organisation, gathered the opinions of young people across the world to explore the choices, preferences and aspirations of the Digital Generation. These slides summarise the results, revealing both the technology preferences and the motivations of the millenial generation (Generation Y). The study included a groundbreaking approach to motivational profiling, drawing on computer game design models to identify and analyse '21 types of fun'. These can then be used to analyse and redesign work, to make it more engaging. You can see press releases and other information at www.thedgeneration.com.

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Sponsors and partners include: The Survey 2008 Communication and Working Styles of Tomorrow¡¯s Leaders Page 1 ? The Career Innovation Company, 2008
Leaders of Tomorrow Respondents to the 2008 global pilot survey: 2,277 Students from 114 Countries Equal Male/Female Especially: Business studies Economics Engineering Computer science / IT Hospitality Management Accountancy / finance Plus: 530 Workers from 83 countries (for comparison) Page 2 ? The Career Innovation Company, 2008
PARTICIPANTS FROM 114 COUNTRIES Eastern Europe (Western) ¡°Established (including Russia) 18% economies¡± 23% Asia (excluding India) 18% Latin America India 14% (especially Brazil) 19% Africa (and Middle East) 8% % based on 2,277 student respondents Page 3 ? The Career Innovation Company, 2008
Digital Generation Survey ¨C Part 1 MAPPING TECHNOLOGY ADOPTION In partnership with AIESEC The world¡¯s largest student-run organisation Page 4 ? The Career Innovation Company, 2008
Blogware Page 5 ? The Career Innovation Company, 2008
WHO¡¯S DOING WEB 2.0? Four in every five students More than half use instant messaging make Internet phonecalls (VOIP) Widespread use of new technologies across all major world regions ¡°I can¡¯t live without my mobile and internet¡± Three quarters use social networking websites More than half have recently played PC/online games Page 6 ? The Career Innovation Company, 2008
WHO¡¯S DOING WEB 2.0? Use of technology for work, learning and socially: Students Workers Percentage using technology for: Learning Social Working Social Information search and publishing 94% 99% 88% 98% Nine items e.g. searched Wikipedia for information One-to-one communication 96% 98% 97% 98% Six items e.g. used instant messaging/chat Simulation and gaming 17% 63% 10% 56% Two items: Visited a virtual world, played online/PC games Collaboration 89% 93% 91% 89% Nine items e.g. taken part in online discussion forums Publishing 26% 63% 25% 55% Three items e.g. written your own blog Note 1: Twenty six types of technology were listed, and these have been divided into five groups based on type of use. Note 2: The survey took place amongst top students via the Internet with invitations by email, so overall use of technology is likely to be higher than for ¡®average¡¯ students around the world. Page 7 ? The Career Innovation Company, 2008
DIFFERENCES East meets West Blogging is much more common in Asia than elsewhere (73% excluding India) However, fewer Asian students (49% excl. India) use social networking sites Podcasting (uploading audio or video) is rare in established economies (13%) PC/online games are played most in India (70%) and least in E. Europe (49%) Page 8 ? The Career Innovation Company, 2008
DIFFERENCES Choose your tools Fewer students from established markets use email on mobile/cell phones (24%) Video conferencing (webcams) are widely used for social purposes but rarely for work 71% of Latin American students have recently used a video phone link (av. 53%) 56% of Indian students have taken part in a multi-person audio conference (av. 38%) Page 9 ? The Career Innovation Company, 2008
GAMING AND VIRTUAL WORLDS Their real world More than half have recently played PC/online games (58%), and almost a quarter have visited a virtual world, for fun (23%). One in six students have also participated in these Philips tests new product ideas in Second Life for learning purposes. Page 10 ? The Career Innovation Company, 2008
SOCIAL NETWORKING 75% of users log-on daily* Three quarters of respondents had recently used a social or business networking website. #1 for students: #1 for workers: *To students who use Social or Business Networks: ¡°Roughly how often do you logon to the main site you use?¡± 31 17 27 12 4 9 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% More than twice a day About twice a day About once a day Once or twice a week Less often Not answered Page 11 ? The Career Innovation Company, 2008
SOCIAL NETWORKING Wasting time? To put a friend in contact with someone who might help them To look for an internship or Contrary to popular belief, work experience placement users of social networks report To find people to talk to about your career plans a wide range of valuable work- To find an individual or related benefits. organisation to do work for you To find an opportunity to do In established economies voluntary work fewer report these benefits. To find paid work Asian students (excl. India) are especially active using SN to To recruit a work colleague find paid or voluntary work. Help with a work-related problem Overall, women seem to derive more work-related benefits To find a potential client than men. 0 10 20 30 40 50 60 70 80 90 100 Male Female All students Page 12 Note: The large number of AIESEC students is likely to increase the data on work placements/internships ? The Career Innovation Company, 2008
DIGITAL GENERATION PROFILE The super-communicators: 1. use many different channels* including Skype 2. respond quickly and regularly 3. send concise emails with a clear ¡®subject¡¯ 4. seem approachable and respond well to criticism 5. use the technology competently, and not too much 6. help others learn to use the technology 7. add a personal or emotional touch ? ¡°She puts up questions, encourages ¡°He shares all of his experience by sending pictures, news ¡°Sensitive and concerned on what impact others to share their views and then etc. And he informs team members by sending SMS, mail they want to see. This person always¡­ creates an output from the discussions.¡± and call to give the same information at the same time.¡± uses the simple words, common to all.¡± * IM, email, voicemail, SMS, blogging, YouTube, discussion forums, mobile phone, Skype¡­ Source: AIESEC Digital Generation focus group, Istanbul Page 13 ? The Career Innovation Company, 2008
BRANDS Top Brands (most used): Instant messaging: Windows Live Messenger (Base: 1,940) Creating/sharing documents: Google docs (Base: 1,705) Social Networking: Facebook (Base: 1,611) VOIP: Skype (Base: 1,191) Blogging: Blogger (Base: 1,046) Email on mobile: Nokia (Base: 914) Web conferencing: Microsoft LiveMeeting (Base: 749) Virtual Worlds: Second Life (Base: 605) Page 14 ? The Career Innovation Company, 2008
Digital Generation Survey ¨C Part 2 THE IDEAL WORLD OF WORK In partnership with AIESEC The world¡¯s largest student-run organisation Page 15 ? The Career Innovation Company, 2008
CAREER IDEALS My ideal work: 1. Fellowship (collaboration) 2. Application of ability 3. Altruism (making a difference) 4. Discovery (learning) 5. Humour (fun) 6. Problem solving 7. Completion (achievement) Page 16 ? The Career Innovation Company, 2008
CAREER IDEALS Preferred industries: ¡®would consider¡¯ % 1. My own business 53 2. Entertainment 42 3= Hi-Tech 29 3= Government 29 5= FMCG / Manufact 28 5= Charity / NFP 28 5= Financial services 28 8. Energy / Utilities 17 9. Retail 15 ¡°More opportunity to control my own future¡± Respondent, Ci Redesigning Work Survey, 2005 Page 17 ? The Career Innovation Company, 2008
CAREER IDEALS My ideal employer: Talented colleagues Respected company Confident leadership Working with highly- A multicultural company with Has authority, determination, educated, passionate people global impact. High-quality credibility, like Bill Gates¡­ ¡®at the top of their field¡¯. products. A leader in my field. Allows me freedom to explore A great culture Making a difference Invests in people Creative, honest, friendly, A organisation with values I Makes me feel valued, gives innovative, fun, professional, believe in, where my work will me freedom, provides entrepreneurial, progressive. serve the common good. opportunities to develop. Source: DGS unprompted text responses Page 18 ? The Career Innovation Company, 2008
Digital Generation Survey ¨C Part 3 THE REAL WORLD OF WORK In partnership with AIESEC The world¡¯s largest student-run organisation Page 19 ? The Career Innovation Company, 2008
THE REAL WORLD OF WORK What students want vs what workers experience: Some want but fewer experience: Many* want and many experience: Making a positive difference to other people Collaborating with other people students want Having opportunities to pause, rest and reflect Solving complex problems Discovering things I didn¡¯t know Productively applying my skills & knowledge Few* want, and few experience: Few* want but more experience: Doing physical activity Following clear procedures or instructions Seeing or using beautiful or well-made things Competing against others A sense of risk or danger workers experience * Few < 36%, Many > 70% Page 20 ? The Career Innovation Company, 2008
HOW WORK AND LEISURE DIFFER Experienced more in Experienced more at leisure work Humour Love (friendship) Fellowship (collaboration) Immersion Problem solving Reflection Application of ability Sensation (beauty) Challenge Physical activity Power Page 21 ? The Career Innovation Company, 2008
21 TYPES OF FUN EXPRESSION PROBLEM SOLVING COMPETITION POWER IMMERSION COMPLETION FELLOWSHIP REFLECTION PHYSICAL ACTIVITY DANGER SENSATION ALTRUISM HUMOUR SUBMISSION DISCOVERY LOVE APPLICATION OF ABILITY CHALLENGE IMAGINATION NARRATIVE Page 22 CREATION Note: Font size based on top 5 fun scores, with smallest scores boosted for visibility. ? The Career Innovation Company, 2008
21 TYPES OF FUN Women were more likely to mention: Men were more likely to mention: Love (friendship) 40% vs 27% Problem solving 32% vs 18% Immersion 30% vs 22% Competition 15% vs 7% Altruism (making a difference) 29% vs 24% Risk (danger) 13% vs 8% Page 23 ? The Career Innovation Company, 2008
The Survey 2008 Page 24 ? The Career Innovation Company, 2008

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Ci Digital Generation Survey 2008 with AIESEC - Results

  • 1. Sponsors and partners include: The Survey 2008 Communication and Working Styles of Tomorrow¡¯s Leaders Page 1 ? The Career Innovation Company, 2008
  • 2. Leaders of Tomorrow Respondents to the 2008 global pilot survey: 2,277 Students from 114 Countries Equal Male/Female Especially: Business studies Economics Engineering Computer science / IT Hospitality Management Accountancy / finance Plus: 530 Workers from 83 countries (for comparison) Page 2 ? The Career Innovation Company, 2008
  • 3. PARTICIPANTS FROM 114 COUNTRIES Eastern Europe (Western) ¡°Established (including Russia) 18% economies¡± 23% Asia (excluding India) 18% Latin America India 14% (especially Brazil) 19% Africa (and Middle East) 8% % based on 2,277 student respondents Page 3 ? The Career Innovation Company, 2008
  • 4. Digital Generation Survey ¨C Part 1 MAPPING TECHNOLOGY ADOPTION In partnership with AIESEC The world¡¯s largest student-run organisation Page 4 ? The Career Innovation Company, 2008
  • 5. Blogware Page 5 ? The Career Innovation Company, 2008
  • 6. WHO¡¯S DOING WEB 2.0? Four in every five students More than half use instant messaging make Internet phonecalls (VOIP) Widespread use of new technologies across all major world regions ¡°I can¡¯t live without my mobile and internet¡± Three quarters use social networking websites More than half have recently played PC/online games Page 6 ? The Career Innovation Company, 2008
  • 7. WHO¡¯S DOING WEB 2.0? Use of technology for work, learning and socially: Students Workers Percentage using technology for: Learning Social Working Social Information search and publishing 94% 99% 88% 98% Nine items e.g. searched Wikipedia for information One-to-one communication 96% 98% 97% 98% Six items e.g. used instant messaging/chat Simulation and gaming 17% 63% 10% 56% Two items: Visited a virtual world, played online/PC games Collaboration 89% 93% 91% 89% Nine items e.g. taken part in online discussion forums Publishing 26% 63% 25% 55% Three items e.g. written your own blog Note 1: Twenty six types of technology were listed, and these have been divided into five groups based on type of use. Note 2: The survey took place amongst top students via the Internet with invitations by email, so overall use of technology is likely to be higher than for ¡®average¡¯ students around the world. Page 7 ? The Career Innovation Company, 2008
  • 8. DIFFERENCES East meets West Blogging is much more common in Asia than elsewhere (73% excluding India) However, fewer Asian students (49% excl. India) use social networking sites Podcasting (uploading audio or video) is rare in established economies (13%) PC/online games are played most in India (70%) and least in E. Europe (49%) Page 8 ? The Career Innovation Company, 2008
  • 9. DIFFERENCES Choose your tools Fewer students from established markets use email on mobile/cell phones (24%) Video conferencing (webcams) are widely used for social purposes but rarely for work 71% of Latin American students have recently used a video phone link (av. 53%) 56% of Indian students have taken part in a multi-person audio conference (av. 38%) Page 9 ? The Career Innovation Company, 2008
  • 10. GAMING AND VIRTUAL WORLDS Their real world More than half have recently played PC/online games (58%), and almost a quarter have visited a virtual world, for fun (23%). One in six students have also participated in these Philips tests new product ideas in Second Life for learning purposes. Page 10 ? The Career Innovation Company, 2008
  • 11. SOCIAL NETWORKING 75% of users log-on daily* Three quarters of respondents had recently used a social or business networking website. #1 for students: #1 for workers: *To students who use Social or Business Networks: ¡°Roughly how often do you logon to the main site you use?¡± 31 17 27 12 4 9 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% More than twice a day About twice a day About once a day Once or twice a week Less often Not answered Page 11 ? The Career Innovation Company, 2008
  • 12. SOCIAL NETWORKING Wasting time? To put a friend in contact with someone who might help them To look for an internship or Contrary to popular belief, work experience placement users of social networks report To find people to talk to about your career plans a wide range of valuable work- To find an individual or related benefits. organisation to do work for you To find an opportunity to do In established economies voluntary work fewer report these benefits. To find paid work Asian students (excl. India) are especially active using SN to To recruit a work colleague find paid or voluntary work. Help with a work-related problem Overall, women seem to derive more work-related benefits To find a potential client than men. 0 10 20 30 40 50 60 70 80 90 100 Male Female All students Page 12 Note: The large number of AIESEC students is likely to increase the data on work placements/internships ? The Career Innovation Company, 2008
  • 13. DIGITAL GENERATION PROFILE The super-communicators: 1. use many different channels* including Skype 2. respond quickly and regularly 3. send concise emails with a clear ¡®subject¡¯ 4. seem approachable and respond well to criticism 5. use the technology competently, and not too much 6. help others learn to use the technology 7. add a personal or emotional touch ? ¡°She puts up questions, encourages ¡°He shares all of his experience by sending pictures, news ¡°Sensitive and concerned on what impact others to share their views and then etc. And he informs team members by sending SMS, mail they want to see. This person always¡­ creates an output from the discussions.¡± and call to give the same information at the same time.¡± uses the simple words, common to all.¡± * IM, email, voicemail, SMS, blogging, YouTube, discussion forums, mobile phone, Skype¡­ Source: AIESEC Digital Generation focus group, Istanbul Page 13 ? The Career Innovation Company, 2008
  • 14. BRANDS Top Brands (most used): Instant messaging: Windows Live Messenger (Base: 1,940) Creating/sharing documents: Google docs (Base: 1,705) Social Networking: Facebook (Base: 1,611) VOIP: Skype (Base: 1,191) Blogging: Blogger (Base: 1,046) Email on mobile: Nokia (Base: 914) Web conferencing: Microsoft LiveMeeting (Base: 749) Virtual Worlds: Second Life (Base: 605) Page 14 ? The Career Innovation Company, 2008
  • 15. Digital Generation Survey ¨C Part 2 THE IDEAL WORLD OF WORK In partnership with AIESEC The world¡¯s largest student-run organisation Page 15 ? The Career Innovation Company, 2008
  • 16. CAREER IDEALS My ideal work: 1. Fellowship (collaboration) 2. Application of ability 3. Altruism (making a difference) 4. Discovery (learning) 5. Humour (fun) 6. Problem solving 7. Completion (achievement) Page 16 ? The Career Innovation Company, 2008
  • 17. CAREER IDEALS Preferred industries: ¡®would consider¡¯ % 1. My own business 53 2. Entertainment 42 3= Hi-Tech 29 3= Government 29 5= FMCG / Manufact 28 5= Charity / NFP 28 5= Financial services 28 8. Energy / Utilities 17 9. Retail 15 ¡°More opportunity to control my own future¡± Respondent, Ci Redesigning Work Survey, 2005 Page 17 ? The Career Innovation Company, 2008
  • 18. CAREER IDEALS My ideal employer: Talented colleagues Respected company Confident leadership Working with highly- A multicultural company with Has authority, determination, educated, passionate people global impact. High-quality credibility, like Bill Gates¡­ ¡®at the top of their field¡¯. products. A leader in my field. Allows me freedom to explore A great culture Making a difference Invests in people Creative, honest, friendly, A organisation with values I Makes me feel valued, gives innovative, fun, professional, believe in, where my work will me freedom, provides entrepreneurial, progressive. serve the common good. opportunities to develop. Source: DGS unprompted text responses Page 18 ? The Career Innovation Company, 2008
  • 19. Digital Generation Survey ¨C Part 3 THE REAL WORLD OF WORK In partnership with AIESEC The world¡¯s largest student-run organisation Page 19 ? The Career Innovation Company, 2008
  • 20. THE REAL WORLD OF WORK What students want vs what workers experience: Some want but fewer experience: Many* want and many experience: Making a positive difference to other people Collaborating with other people students want Having opportunities to pause, rest and reflect Solving complex problems Discovering things I didn¡¯t know Productively applying my skills & knowledge Few* want, and few experience: Few* want but more experience: Doing physical activity Following clear procedures or instructions Seeing or using beautiful or well-made things Competing against others A sense of risk or danger workers experience * Few < 36%, Many > 70% Page 20 ? The Career Innovation Company, 2008
  • 21. HOW WORK AND LEISURE DIFFER Experienced more in Experienced more at leisure work Humour Love (friendship) Fellowship (collaboration) Immersion Problem solving Reflection Application of ability Sensation (beauty) Challenge Physical activity Power Page 21 ? The Career Innovation Company, 2008
  • 22. 21 TYPES OF FUN EXPRESSION PROBLEM SOLVING COMPETITION POWER IMMERSION COMPLETION FELLOWSHIP REFLECTION PHYSICAL ACTIVITY DANGER SENSATION ALTRUISM HUMOUR SUBMISSION DISCOVERY LOVE APPLICATION OF ABILITY CHALLENGE IMAGINATION NARRATIVE Page 22 CREATION Note: Font size based on top 5 fun scores, with smallest scores boosted for visibility. ? The Career Innovation Company, 2008
  • 23. 21 TYPES OF FUN Women were more likely to mention: Men were more likely to mention: Love (friendship) 40% vs 27% Problem solving 32% vs 18% Immersion 30% vs 22% Competition 15% vs 7% Altruism (making a difference) 29% vs 24% Risk (danger) 13% vs 8% Page 23 ? The Career Innovation Company, 2008
  • 24. The Survey 2008 Page 24 ? The Career Innovation Company, 2008