A proven process improvement, project management and strategy professional with significant global and people leadership experience and a record of high achievement and delivering results. Great depth of experience improving and transforming processes within a variety of manufacturing, retail and financial services business areas, including call centers, business process outsourcing (both on and off-shore), supply chain and customer management, systems development, systems implementation and overall change management.
Specialties: Leadership Development, Strategic Planning, Project and Program Management, Process Improvement