Dr. Walter Jamieson has been involved in academia in Canada, Thailand and the United States as well as consultancy activities in over 20 countries over the last 40 years. Presently he is Director, Service Innovation Program, College of Innovation, Thamassat University. Formally Dean of the School of Travel Industry Management at the University of Hawai’i at Manoa and prior to that member of faculty and administration within the Faculty of Environmental Design at the University of Calgary. His consultancy activities include working with the United Nations World Tourism Organization, ESCAP and UNESCO. He has published and presented widely and is solely or jointly responsible for over 135 ...