1. A competent professional with total of 10+ years鈥� experience entailing more than 6+ years experience in representing & managing Support Operations & Service Excellence for Symantec Corp. (comprised of 2,000 plus staff) across regions & business units, thereby gaining significant exposure to Global Support & Service Model, Continuous Improvement Management, Process Management & Project Management
2. Global leadership role for developing & driving process excellence for Symantec Support & Services Group, entailing both Enterprise & Consumer business unit
3. Development and deployment of Service Excellence strategy that accelerates the progress of Process Excellence across regions & bus...
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