I enjoy and I am proud to bring to companies the potential of the truly innovative salesforce.com platform : Customer Relationship Management (CRM), Customer Services, Front office processes, Social Enterprise.
My last 15 CRM projects helped companies in the eCommerce, Finance, Telecommunication, Human resources, Public Administration, and Non Profit sectors to improve their Business Processes and opened them new Business Development opportunities.
As technical challenges, these salesforce.com CRM implementations (Sales Cloud, Service Cloud, Marketing Cloud) have involved the usage of :
- Integration Solutions like Talend ETL & Talend ESB,
- Huge Data Volume handling inside the force.c...
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