A Business Excellence Professional with experience in implementing the EFQM model in a Maharatna Public Sector Company - Bhilai Steel Plant. SAIL - Bhilai Steel Plant, a Rs. 17000 Crore turnover company, having more than 28000 employees won the CII-Exim Bank Award 2015 as a result of concerted efforts to implement Business Excellence Model and driving change through involvement of all concerned.