To contribute outstanding technical skills and strong commitment in achieving your company's goals on IT servicing capacity.
Engineering-IT Help Desk Support specializing in supporting the main applications for the Newspaper Industry. Network and system admin of various technology (Cisco, Microsoft, CheckPoint Firewall, Packeteer, Tera GN3 and Woodwing).
CCNA (Cisco Certified Network Associate) certification with excellent customer service skills, supporting hundreds of users, able to work under pressure on multiple projects in a dynamic environment.
Specialties
Engineering-IT Application Support, Service Delivery Analyst, Service Desk Management, Desktop Support.