United Arab Emirates United Arab Emirates
A Customer Experience Transformist
Human Resources / Recruitment
20 years of experience in the BPO and ICT sector. Working with Major fortune 500 companies globally.
A result oriented leader focused on achieving planed results in a highly competitive and fast moving environments that demand continuous improvement and optimization. Highly experienced in running contact center and BPO environments while building solid business partnerships with key decision makers and c-level members to guarantee the optimum growth and profit generation.
Specialties:
General Management / Executive Management
Financial Management (P&L - Balance Sheet Analysis)
Cost Optimization & Profit Maximization
Managing full organizational functions outsourcing / contact center ...