The document discusses need assessment, goal analysis, and performance assessment. It defines need as the gap between current and desired results, not gaps in resources or methods. It outlines three levels of planning - microplanning for individuals, macroplanning for organizations, and megaplanning for external stakeholders. Six steps are provided for identifying and resolving problems: identify problems, determine requirements and alternatives, select solutions, implement solutions, determine effectiveness and efficiency, and revise as needed. Four functions of need assessment are also discussed: identifying job needs, identifying critical needs, setting intervention priorities, and providing baseline data.
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Need assessment
1. Need Assessment , Goals Analysis and Performance assessment Compiled by Dr Zahari Hamidon
2. Need Assessment Definition (Kaufman, 1992) Need : the gap between current results and desired results (not gaps in resources, methods, procedures, or means) (p. 15). Means are the ways in which results are obtained . They are best selected on the basis of what should get accomplished; the ends .(p.17) Means -> Ends -> Consequences (payoff (ROI) (p.17)
3. Three levels of planning by Kaufman (1992:4) 1. Microplanning: Individual (or small groups) performance2. Macroplanning: The organization itself3. Megaplanning: external, outside the organization, clients and society
4. Six steps of Identifying and Resolving Problems (Kaufman (1992:23) Identify (valid) problems based upon needs Determine detailed requirement and alternatives for resolving the problems Select solutions from among the alternatives Implement selected solutions and methods Determine effectiveness and efficiency Revise as (and when) required.
5. Four functions of needs assessment (Kemp, Morrison and Ross 1998:21) 1. It identifies the needs relevant to a particular job or task; what problems are affecting the performance 2. It identifies critical needs include that have a sifgnificant financial impact, affect safety, or disrupt the work or educational environment 3. It sets priorities for selecting an intervention(action taken to improve the situation) 4. It provides baseline data to assess the affectiveness of the instruction.