• Experienced in Program/Project Management, Business Analyst played a vital role in cross-functional & diversified Project Environment
• Experienced in IT Service Delivery Management
• Experienced is setting up Program Management Office, Risk & Issue Management
• Experience in Business Transformation
• Experienced in Software Designing & Development
• Experienced in Oracle Based Database Designing& Implementation
• Expertise in interfacing with Customers, Vendors (local and global)
• Good Understanding over Avaya Products and Portfolio, Open Source CC Solutions
• Market Research, Analysis, Strategy formulation for Telco
• Training and Capacity building on Security and Management System
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