飩� Currently working as Delivery Operations Manager with IBM India Pvt. Ltd.
飩� Experienced with application and web servers like Weblogic Server, WAS, Apache Tomcat.
飩� Continually identify ways to reduce cost of delivering the services and improve service.
飩� Drive/participate and coordinate crisis management.
飩� Worked on Business Analytics and Automations.
飩� Define, Own Service/Quality, Process Improvement plan.
飩� Understanding on ITIL principles.
飩� People management responsibilities.
飩� Develop technical talent and leadership in the team.
飩� Drive/manage service quality and improvement of service delivery processes.
飩� Awarded many prizes and Awards like Hall Of Fame,...
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