Infrastructure Planning & Performance Operations - Senior Process Operation
Industry
Medical / Health Care / Pharmaceuticals
About
鈥� Dashboard design and development. KPIs and metrics definition.
鈥� Reports design with SAP Business Objects.
鈥� Provides consultancy and coaching for new or existing processes in ITO to ensure consistency of the process framework, the underlying instructions and the operational workflows.
鈥� Provides training for the required processes and tools that support process transactions.
鈥� Acts as Single Point of Contact (SPOC) for reporting, training and support for process related issues
鈥� Establishes a process community to share best practice and exchange innovations, improvements and learnings along ITO.
鈥� Ensures compliance to the defined incident, problem, change, configu...
Contact Details
Users being followed by Alfonso Martinez Alvarez del Valle
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