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United Arab Emirates United Arab Emirates

Apple Divergent Thinker. Specialises in MacOS, iOS Education Deployment, ICT & Team Leading.

Technology / Software / Internet

I have over 5+ years of experience working with Apple on an enterprise scale (education and retail). Currently, I provide technical support and forward-thinking innovation at Ajman Academy as their Senior Technical Support Engineer. My role includes improving the teacher’s and student’s experience in working with Apple by providing efficient and effective support within their learning environments. Additionally, I aid in resolving problems that lower level staff struggle with. This can include and is not limited to; researching, analyzing and resolving complex hardware as well as software problems. Previously, I was an Expert/Apple Solution Consultant, in retail, where I collected, sto...