RetailResume-1
- 1. Allyson Winne 108 7th Street Newport Beach, CA 92661 Phone: 860.836.6713 E-Mail: allysondwinne@gmail.com Professional Experience Store Manager Abercrombie & Fitch January 2014-September 2014 Westfarms Mall, Farmington, CT Store Manager Gilly Hicks October 2013-January 2014 Westfarms Mall, Farmington, CT Responsible for running a multi-million dollar a year business, with thousands of dollars of business transactions completed daily. Responsible for meeting store specific staffing goals, conducting interviews, completing reference checks, extending offers, and running recruiting efforts for both management and non- management positions Proactively trained 8 assistant managers and approximately 100 part time associates on company standard and expectations Developed the leadership skills of my assistant managers by supervising their training on recruitment, loss prevention, and customer service; Assessment of managerial staff through Career Development Plans periodically throughout the year in order to openly receive and deliver constructive criticism to develop talent for promotion and growth throughout the store and district Responsible for creation of a weekly management and part time schedule for approximately 70 associates to maximize optimal budget of hours for payroll cost control and efficiency Trained associates and managers on conducting loss prevention recovery statements and aided in thousands of dollars of merchandise being recovered from attempted theft Created a comfortable and professional environment within the store, where customer service and driving sales were our number one priority. Assistant Manager Gilly Hicks November 2011-October 2013 Westfarms Mall, Farmington, CT Visual Assistant Manager: Responsible for visual aspects of the store including lighting, marketing, and clothing presentations and sets. Maintained presentations on the sales floor Oversaw floor sets before store open Maintained standard of presentations Remerchandising based on fashion trends and season Impact Assistant Manager: In charge of overseeing stockroom systems, ensuring sales floor fullness, and completing daily audits Responsible for floor supervision, as well as loss prevention in the store People Assistant Manager: Managed a staff of 75 and created weekly schedules; dealt with availability requests and scheduling conflicts; Staffing and recruiting daily, worked closely on surrounding college campuses to recruit future candidates fitting the brand image; responsible for allocation of budgeted hours on a daily, weekly, and monthly basis. Daily Business Management: Responsible for managing daily customer complaints and concerns; Daily operational duties such as opening and closing registers, maintaining accurate balancing tenders, floor supervision, and loss prevention; properly tasking out associates throughout the store and ensuring completion of tasks in a timely manner.
- 2. 2 Education University of Connecticut Graduation Date, May 2011 1 North Eagleville Drive, Storrs, CT 06269 Bachelor of Arts Degree in Human Development & Family Studies Suffield High School Graduation Date, June 2007 1060 Sheldon St, West Suffield, CT 06093 Ko90lp[; ? n 7cv 1` Qualifications Administrative Skills (filing, email, phone service, faxing, copying, etc.) Microsoft Office Proficient Managerial, Customer Service, and Organizational Skills Works well with others, as well as individually