Anderson Brito has been working at CA Technologies for more than ten years as a Senior Architect Solution,on the Technical Sales and Service Implementation, customers鈥� base in Brazil and Latin America.
He鈥檚 been performing activities such as pre-sales, services and training, linked to the CA technologies innovation solutions.
TI Service Management within ITIL disciplines: Incident Management, Problem Management, Change management, Service Level, Service Catalog, Configuration Item (CMDB), as well IT Asset Management.
Regarding America, Anderson Brito activities extend to Brazil, Argentina and Peru. Trainings and seminars are among the activities in the United States.
knowledge in PP...
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