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Resume
Name : Anisha H Hegde
Position : Entry Level Business Analysis, Entry Level Project coordinator, Entry Level PM,
Entry Level HR.
Academic : MCA-Master In Computer Application, Manipal University, Manipal, India.
BCA-Bachelor In Computer Application, Mangalore University, Mangalore, India.
Certification:
Certified Scrum Master(CSM)
Fundamentals of Software Testing- High Tech Academy, SantaClara, CA.
Certification in Business Analyst
Position Profile:
I joined as the crew member in 2003 at Shanthala restaurant .My capability was quickly
recognized and I was promoted to Assistant manager and finally to Business manager. In
2005 I was Business Manager for two Branches.
PROFESSIONAL SUMMARY:
 6 years Experience working in Hospitality Industry as a Business Manager
 Gained hands on knowledge and experience in front desk, restaurant.
 Balance daily 5000-10000Rs in cash at the end of the day and create reports to ensure
accurate accounting of all transaction
 Trained and recruited 40 staff for the restaurant.
 Managed their pay roll and managed their schedules
 Ensured flawless front desk, auditorium lobby, restroom and concession operations
and managed all customer service functions
 Take and confirm reservation overphone,email,and in person, ensuring no reservation
overlaps
 Assisted physically challenged travelers and assisted and other guest with special
needs
 Maintaining and executing staff performance & review management system
PROFESSIONAL SUMMARY: (BusinessAnalyst)
 Intermediate Knowledge in Business Analysis with Requirement Gathering &Analysis,
GAP Analysis, Implementing, Software Validation/Testing, and Project Cycle
Management.
 Knowledge in gathering requirements by conduction of JAD sessions,
Interviews, Workshops and Requirement Elicitation sessions and converting them in
to BRDs and FRDs
 Understanding of SDLC; involved in all phases from Planning tothe Implementation
stage. In depth knowledge and experience in Classic Waterfall, Rational Unified
Process, Agile, Scrum,
 Good in defining Scope of projects based on gathered Business Requirements
including Documentation of Constraints, and Project Risks & Scope Exclusions.
 Have Knowledge for entire SDLC with understanding in conducting GAP Analysis.
 Proficient in developing Data Flow Diagrams, Use Case Diagrams , Activity Diagram
and Flowchart Behavior Diagrams based on UML methodology using Enterprise
Architect and MS Visio
 Knowledge in User Acceptance Testing, Back End for many types of applications
 Knowledge in designing and building WorkFlows using Visio
 Possess strong business & technical writing skills required for documenting Business
Process Documents.
 Excellent communication, business understanding, critical thinking and analytical
skills with the ability to communicate appropriately in business and technical
situations at all levels.
TECHNICAL SKILLS:
Operating System Windows
Languages HTML, XML, SQL,
Tools MS Office, Enterprise Architect ,Snag It.
Software PackagesMS Office - Word, Excel, PowerPoint, Outlook, Visio
Personality Traits:
 Smart Worker
 Adaptability, Knowledge and Focus on work.
 Excellent communication skills in written and verbal both.
 Keep myself calm in pressure situation
Personal Information:
Address : 889 Mowry Ave,#171,Fremont,CA,94536.
Contact No : 4159391255
Email ID : anishashetty7@gmail.com
Language Proficiency: English, Hindi, Kannada, Tulu .

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Resume HR

  • 1. Resume Name : Anisha H Hegde Position : Entry Level Business Analysis, Entry Level Project coordinator, Entry Level PM, Entry Level HR. Academic : MCA-Master In Computer Application, Manipal University, Manipal, India. BCA-Bachelor In Computer Application, Mangalore University, Mangalore, India. Certification: Certified Scrum Master(CSM) Fundamentals of Software Testing- High Tech Academy, SantaClara, CA. Certification in Business Analyst Position Profile: I joined as the crew member in 2003 at Shanthala restaurant .My capability was quickly recognized and I was promoted to Assistant manager and finally to Business manager. In 2005 I was Business Manager for two Branches. PROFESSIONAL SUMMARY: 6 years Experience working in Hospitality Industry as a Business Manager Gained hands on knowledge and experience in front desk, restaurant. Balance daily 5000-10000Rs in cash at the end of the day and create reports to ensure accurate accounting of all transaction Trained and recruited 40 staff for the restaurant. Managed their pay roll and managed their schedules Ensured flawless front desk, auditorium lobby, restroom and concession operations and managed all customer service functions Take and confirm reservation overphone,email,and in person, ensuring no reservation overlaps Assisted physically challenged travelers and assisted and other guest with special needs Maintaining and executing staff performance & review management system
  • 2. PROFESSIONAL SUMMARY: (BusinessAnalyst) Intermediate Knowledge in Business Analysis with Requirement Gathering &Analysis, GAP Analysis, Implementing, Software Validation/Testing, and Project Cycle Management. Knowledge in gathering requirements by conduction of JAD sessions, Interviews, Workshops and Requirement Elicitation sessions and converting them in to BRDs and FRDs Understanding of SDLC; involved in all phases from Planning tothe Implementation stage. In depth knowledge and experience in Classic Waterfall, Rational Unified Process, Agile, Scrum, Good in defining Scope of projects based on gathered Business Requirements including Documentation of Constraints, and Project Risks & Scope Exclusions. Have Knowledge for entire SDLC with understanding in conducting GAP Analysis. Proficient in developing Data Flow Diagrams, Use Case Diagrams , Activity Diagram and Flowchart Behavior Diagrams based on UML methodology using Enterprise Architect and MS Visio Knowledge in User Acceptance Testing, Back End for many types of applications Knowledge in designing and building WorkFlows using Visio Possess strong business & technical writing skills required for documenting Business Process Documents. Excellent communication, business understanding, critical thinking and analytical skills with the ability to communicate appropriately in business and technical situations at all levels. TECHNICAL SKILLS: Operating System Windows Languages HTML, XML, SQL, Tools MS Office, Enterprise Architect ,Snag It. Software PackagesMS Office - Word, Excel, PowerPoint, Outlook, Visio
  • 3. Personality Traits: Smart Worker Adaptability, Knowledge and Focus on work. Excellent communication skills in written and verbal both. Keep myself calm in pressure situation Personal Information: Address : 889 Mowry Ave,#171,Fremont,CA,94536. Contact No : 4159391255 Email ID : anishashetty7@gmail.com Language Proficiency: English, Hindi, Kannada, Tulu .