鈥� Handling Cash Operations Banking portfolio, Involving Swift and MT executions.
鈥� Maintaining SWEEP structures for end customers across NA, EMEA, LATAM, CEEMEA
鈥� Handling team of 20 people
鈥� Training new hires
鈥� Preparing process manuals
鈥� Handling client escalations
鈥� Coordinating with the management and other team members for solving their queries.
鈥� Interacting with the client for process improvement
鈥� Sharing regular updates regarding process with the team
鈥� Preparing Root Cause Analysis Report for analyzing quality
鈥� Preparing repository for smooth functioning of process
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