狠狠撸

Beyond Philosophy
48 狠狠撸Shares 70 Followers
Personal Information
Organization / Workplace
Atlanta / London United States
Website
About
We are proud to have written three of the best selling books on Customer Experience. Our Customer Experience books are sometimes thought as CRM books. Customer Experience provides a more holistic approach and encompasses many aspects appearing in Customer Service books.
Contact Details
Tags
customer experience management customer research customer experience trend tracker customer retention customer loyalty customer experience management psychology emotions cem colin shaw cx customer experience programs customer service customer satisfaction kalina janesvka presentation business value social media experience insights research best practises customer emotions subsconscious emotions patient healthcare net promoter score nps customer customer relationship management beyond philosophy customer management crm what is customer experience global survey buying decisions branding emtional profiles customer psychology social media emotional signature ait
See more