Personal Information
Organization / Workplace
Oslo Area, Norway, Oslo Norway
Industry
Technology / Software / Internet
Website
http:/www.kobra.as
About
Eirik moves easily and comfortably between business, technology and marketing. His background in both computing and arts makes him equally comfortable in technology architecture, user experience and brand architecture.
He is pragmatic, solution oriented and has long and solid experience in designing and building industrial grade solutions.
He has spent equal time in development, consulting and IT management and is a welcome addition to both to the conceptual/analytical phases as well as the execution and management phases of projects.
Specialties: Customer Experience strategy, Customer analytics, Business strategy, Process improvement, CRM strategy, Technology and marketing, User Exper...
Contact Details
Tags
customer experience
kundeopplevelse
personalization
digital customer experience
maturity model
steve blank
customer journey
lean innovation
customer journey mapping
strategy
strategic personas
personas
kundereise
cxi
kundefrafall
kundelojalitet
nps
kundeopplevelseindeks
markedsplasser
future of business
See more