Bob Welsh is a leading industry practitioner in Collections and Recovery with extensive experience, over 30 years, of centralisation, integration and transformation projects . He was the key integrator for Risk when Bank of Scotland disengaged their credit card book from Barclays. He subsequently transformed the Bank of Scotland Collection and Recovery environment by centralising all consumer debt onto one platform in a new Division. He then took that Division from a cost to a profit centre, by insourcing Consumer debt collection accounts from a variety of Clients and industries.
After joining RBS Bob was heavily involved the integration of Nat West delinquent accounts onto the RBS platf...
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