8+ years of experience in consultancy, almost 2 as manager in Telco sector and Social & Connected division.
Wide knowledge and expertise in both business and IT domains, in multiple functional disciplines, mainly focused around the customers of our clients, their relationships and their engagement.
Ability to manage and work with teams, partners and customers.
Results-oriented
Specialties:
Social and Digital Business
Customer care
CRM
Contact Center
Multichanneling
Processes
Project Management
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