Seasoned financial services, consumer payments and healthcare customer experience strategist with proven track record for digital transformation within large, legacy enterprises. Expert in digital product innovation within customer service and traditional customer engagement organizations focused on building next generation customer centric experiences in credit card, banking and healthcare industries. Led large global teams of product managers, building and scaling customer facing products such as multi-channel messaging, online chat, mobile apps, video chat, email servicing, social media servicing, natural language voice response and virtual agents.
I believe all dinosaurs will die ...
We鈥檝e updated our privacy policy so that we are compliant with changing global privacy regulations and to provide you with insight into the limited ways in which we use your data.
You can read the details below. By accepting, you agree to the updated privacy policy.
