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Personal Information
Organization / Workplace
Franklin, MA United States
Industry
Technology / Software / Internet
Website
About
Interactions Corporation enables companies to more effectively interact with their customers. Its patented technology for automated voice and other interactive systems delivers an unprecedented level of understanding that engages customers in a productive, natural conversation. The company serves a growing customer roster of industry-leading brands, including Hyatt, Humana, and Best Western from its corporate headquarters near Boston. It has other facilities in Indiana and Texas.
Contact Details

Presentations(2)Ìý

What your IVR doesn't want you to know.
What your IVR doesn't want you to know.What your IVR doesn't want you to know.
What your IVR doesn't want you to know.
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Interactions' New Headquarters
Interactions' New HeadquartersInteractions' New Headquarters
Interactions' New Headquarters
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Documents(3)Ìý

IVR in a Sales Center
IVR in a Sales CenterIVR in a Sales Center
IVR in a Sales Center
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Holding the Line: Customer Perceptions of Interactive Voice Response Systems
Holding the Line: Customer Perceptions of Interactive Voice Response SystemsHolding the Line: Customer Perceptions of Interactive Voice Response Systems
Holding the Line: Customer Perceptions of Interactive Voice Response Systems
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Conversational Commerce Paper: IVRs Take on New Tasks
Conversational Commerce Paper: IVRs Take on New TasksConversational Commerce Paper: IVRs Take on New Tasks
Conversational Commerce Paper: IVRs Take on New Tasks
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