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Debra R. Harmon Resume 5
- 1. DEBRA R. HARMON 15619 S. Spaulding, Markham, IL 60428 | 708 596-5830 (hm.) 708 308-5938 (cell)| debra.harmon@att.net ADMINISTRATIVE ASSISTANT: FINANCIAL SERVICES | MORTGAGE | BANKING Highly accomplished administrative assistant with in-depth experience and success supporting financial services, mortgage, and banking operations. Keen attention to detail leveraged in ensuring accuracy and timeliness in managing loan files and closures. Superior communication skills and exceptional work ethic with proven ability to succeed in fast-paced, high-stress environments. Key competencies include: Loan Processing | Laser-Pro System | Organization & Accuracy | Interpersonal Relations | Attention to Detail PROFESSIONAL EXPERIENCE THE PRIVATE BANK Worth, IL July 2016 to December 2016 Loan Processing Assistant Supported the Operations manager and Loan Mortgage Processors, while performing and assisting the loan processors with their daily work flow. Handled and assisted with loan mortgage documents. Collected and verified completeness of all mortgage documents. Ordered and reviewed Title and Insurance documents. Requested and ordered verifications of employment request. Maintained and corrected daily ECD reports for accuracy and completeness. Maintained and updated loan file contact reports daily for completeness. Handled and requested all FHA case numbers, prepped loan files for closing. Maintained and upload files into file manager and kept a daily conversation log of all loan activity. Assisting with other duties as assigned. | URBAN PARTNERSHIP BANK | Chicago, IL April 2015 to August 2015 Commercial Banking Associate Supports the Commercial Banking sales team, while performing requested administrative duties; develops a fluid work routine to accomplish daily administrative objectives. Places orders for loan related due diligence information, credit reports, D&BS, appraisals, UCC searches, etc. Ensures accuracy and timely delivery of departmental reports. Maintained loan activity pipeline, processes requests for wire and telephone transfers, and payoff letters. Reviews loan packages and other documentation for new deals, loan modifications and extensions. Assist Bankers and Portfolio Managers in procuring documentation and information essential to loan application processing and portfolio management. • Reviews daily overdraft listing to include account review and contacts clients and internal operations staff to communicate Lender determined action steps. UNITED CENTRAL BANK | Homewood, IL August 2012 – February 2015 Loan Processor & Administrative Assistant Leverage previous experience in organizing and processing loan files for closure, maintaining accuracy through accurate logging. Use Laser-Pro system to originate, prepare, and document files for loan information. Prepare UCC searches and verify accounts receivables. • Championed loan package checklist for file processing, ensuring inclusion of all vital documents. MERGIS GROUP | Chicago, IL May 2012 - August 2012 Loan Administrator Collaborated with Vice President in driving loan processing department operations including logging bills, preparing invoice tickets, managing filings, and composing and distributing board approvals. Verified certificates of good standing and conducted UCC searches. • Assisted Vice President of loan processing with special projects including rearranging files and organizing spreadsheets in alpha and numeric and date order.
- 2. AT & T | Chicago, IL December 2008 - December 2011 Contract Specialist & Data Entry Provided comprehensive support to sales team while simultaneously overseeing management of client profiles and resolution of customer issues. Oversee verification and validation of business unit contracts. • Standardized contract management activities, ensuring successful completion of common practices. EXCLUSIVE METRO MORTGAGE | Chicago, IL April 2006 – June 2008 Receptionist Administrative Assistant Oversaw compliance assurance, mail correspondence, supply purchases, human resources initiatives (e.g. coordinating new hire details), and mailroom operations. Personally operated switchboard and greeted visitors. • Ensured 100% compliance on closed loans with strong focus on accurate document completion. BANNER PERSONNEL/BANNER SOLUTIONS, INC | Oakbrook, IL June 2001- October 2005 General Office Clerical Administrative Assistant Multifaceted role performing various administrative duties including general office management, data entry, front desk reception, filing, and correspondence. • Assumed additional role organizing special projects. FREMONT INVESTMENT & LOAN FREMONT GENERAL | Downers Grove, IL Sep 2002 to Sep 2004 Pipeline Coordinator Directed loan denial department operations including handling cancelled loan files, maintaining daily file logs, authored letters to brokers and customers, and organized incoming and outgoing mail correspondence. • Ensured implementation and preparation of files for denial processes. • Launched special projects on a monthly basis. EDUCATION & CERTIFICATIONS Associate of Arts Degree in Elementary Education | University of Phoenix | 2011 MS Office (Word, Excel, Outlook, PowerPoint) | Fiserv | Laser-Pro | Director | Encompass