I am results focussed improvements specialist who is passionate about improving efficiency. With a proven track record in Lean within both Manufacturing and Service environments, I am able to deliver and embed operational change in large, complex organisations and have a strong track record of improving service whilst reducing cost.
My background in Customer Service and Management Information has given me the ability to distil large amounts of complex information into succinct and actionable insight, which allows opportunities to be recognised and wasted effort to be removed, simply.
Specialties: Implementation of Lean within organisations, Process capability, Defining metrics, Value s
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