Head of Customer and Advisor Experience at Sky. Customer and colleague focused, creative and visionary. Whilst very customer focused and action orientated, achieves results by building relationships, collaboration and highly effective teams that capitalise on individual strengths through personal development. Focused on customer and advisor experience, through driving consistency in conversations, exceeding customers expectations, and ensuring our people have a great place to work to help them provide a personalised, impressive service creating Fans of Sky.
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