狠狠撸

Nigeria Nigeria

Application Consultant at Mobile/e-Commerce and Paperless Office Solutions

Technology / Software / Internet

***Creating the Digital Customer Engagement Journey Most commerce today still begins with people. The dramatic change is that transactions have become increasingly digital and easy, significantly resetting consumer expectations 鈥揾igher. Customers can shop online for most everything: order a movie, book a restaurant for dinner, reserve a seat on an airplane, trade stocks, even renew a driver鈥檚 license, all from a laptop, tablet or smart phone鈥攁nytime, anywhere. Yet the fact remains that to this day, many of the most enduring customer-facing processes haven鈥檛 kept pace and still require numerous manual tasks and interventions. How and why can things be so easy for one kind of transact