Personal Information
Organization / Workplace
Rotterdam Area, Netherlands Netherlands
Occupation
partner
Website
http://www.icsb.nl
About
Currently I am a partner at ICSB Marketing and Strategy, which is a Rotterdam based consulting firm, specialized in marketing and strategy. Our customers operate in a wide variety of markets, both profit and not-for-profit.
We develop marketing strategies, underpin them when necessary with market research, draw up marketing and business plans with management teams, help them adopt a more customer centric approach (CRM) and stimulate innovation with concepts that support idea creation and selection.
Contact Details
Tags
customer centricity
eventmarketing pim
customer relationship management
omni channels
customer experience
cross channels
experience economy
cultuursector
customer insight
customer intelligence
marketing performance
marketing accountability
klantgerichtheid
net promotor score
klanttevredenheid
nps
sales leadership
sales
sales strategie
verkoopstrategie
eco system
waardenetwerk
business model
value network
klantervaring
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