Personal Information
Organization / Workplace
Nigeria Nigeria
Occupation
I.T HelpDesk Specialist. Systems Support. Network Engineer
Industry
Technology / Software / Internet
About
Experienced Information Technology (I.T) Helpdesk Specialist, Systems Support and Cisco Certified Network Professional.
I currently lead a Team of fifteen (15) I.T reps covering 76 bank branches in Wema Bank PLC. Lead the team in major I.T implementation projects at User-end, such as the the Core banking (Finacle) migration exercise, User desktop migration from Windows XP to Windows 7 Enterprise, IP re-numbering exercise as well as other periodic projects implemented bank-wide.
I apply strong leadership, planning and analytical skills in supporting and managing hundreds of Incidents and Users across an Enterprise to ensure timely and excellent service delivery using basic ITIL princip...
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