狠狠撸

Nigeria Nigeria

I.T HelpDesk Specialist. Systems Support. Network Engineer

Technology / Software / Internet

Experienced Information Technology (I.T) Helpdesk Specialist, Systems Support and Cisco Certified Network Professional. I currently lead a Team of fifteen (15) I.T reps covering 76 bank branches in Wema Bank PLC. Lead the team in major I.T implementation projects at User-end, such as the the Core banking (Finacle) migration exercise, User desktop migration from Windows XP to Windows 7 Enterprise, IP re-numbering exercise as well as other periodic projects implemented bank-wide. I apply strong leadership, planning and analytical skills in supporting and managing hundreds of Incidents and Users across an Enterprise to ensure timely and excellent service delivery using basic ITIL princip...