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organisational capability default future strategy operating model technology cio organisational trajectory transformation experiential learning leadership learning improved future mindset it capabilities maturity capability assessment collaboration alignment david agility it business transformation enabler slideshows business enablers insight governance operating principles trafford information delivery research information technology infrastructure library cto formicio it services navigating forces conditions for success change management digital gap digital transformation digital strategy being digital digital disruption programme management project management target future it operating models value proposition operating state it leadership informed choices value portfolio management change sustained future guide training learning guide management mentor facilitator executive development journey