Currently in Fastweb as Project Manager I take care of services activation at the Customer Enterprise Market.
For this kind of Customers I deal with the issue of the following services:
Fiber Optical Connection, Shdsl Connection, Wolesales Connetcion, VPN, Voip Services,
Hardware Upgrades ( PABX and IP-CENTREX Services ).
The attainment of Customer satisfaction and loyalty and the provisioning of pre and post activation phase are my responsibilities and competences.
I've also the responsability of performance and monitoring of the System Integrator.
I have experience in Customer relationships as well as handling of sub contractor.
My clients are businesses or organizations with high-...
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