Experienced leadership person, with over 20 years of work experience in IT- Customer Service Industry. Extensive experience with in depth knowledge of running large Customer Service Operations.
Ability to successfully manage multinational Customer Service Organizations. Successfully conceptualized operational efficiency of Customer Service operations, by spreading capacities across different locations, to maximize quality while optimizing cost footprints.
Proven track record for hiring and managing large teams for information systems management, Support engineering operations, Human resource management as well as other business functions. Effective team builder with strong leadership and...
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