I am an organizational psychologist specializing in policy analysis, performance measurement systems, process improvement, and program evaluation.
I have assisted dozens of organizations in the public, private and non-profit sectors to develop evaluation frameworks, logic models and/or performance monitoring systems. I was Vice President of United Way of Greater Toronto, and a member of the United Way of America Outcome Measurement Task Force that created the influential evaluation measurement toolkit used worldwide since 1999. I use methodologies based on human service evaluation and policy analysis, integrating them with process improvement and systems perspectives.
Previous positio...
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