Glenn has successfully guided several businesses through the process of selecting and implementing DITA component content management solutions. From requirements analysis and vendor management to technical and process implementation to training content contributors, Glenn has experience with all phases of the process.
Skills:
Content Strategy | Component Content Management
DITA 1.2 | XML | XSLT
Training | Mentoring | Process Improvement
Technical Writing | Single-Source Publishing
Taxonomy | Information Architecture
Ethnography | Contextual Inquiry
Digital Media | Photography | Design
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