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emergency management design emergency services maturana emergency manager complexity emergency systems risk disaster edgar morin paul cilliers ontology complex systems wildfire resilience risk adaptation firefighter adaptive capacity strategy community change emergencymanagement disaster management design thinking story storytelling humberto maturana designer sense-making emegrencymanagement socio-technical systems systemsthinking complexsystems varela communication fire risk wui wildland-urban interface wildland fire structure protection risk reduction risk management mitigation intervention forest fire fire adaptation disaster risk reduction change by design complex adaptive systems epistemology massey university disaster research transitions language strategic planning biology networks mood emotion community resilience resilience-building community engagement data visualization water colors acrylic painting change autopoiesis philosophy fire change management narrative designethics ethics fire service research uncertainty crisis leadership causality managing uncertainty operations threats crises complexity theory theory