IT Service Management, Availability Mng., Process Improvement,
Industry
Technology / Software / Internet
About
Helen Crocker is a B.A., ACI, MCP, CNA, ITIL Exp., certified ITSM Availability Manager. Decisive, Motivated, Client-focused, Strategic thinker, Team-lead, Problem solver who has held many roles on IT and related projects. With over 20 years鈥� experience working in Information Technology; Helen has demonstrated solid expertise in technical architecture, program design, workflow, research & continuous knowledge of evolving technologies, as well as strategic management.
Helen has held leadership roles as acting Manager of Technical Services with oversight for 16 staff; further Helen has stepped into the role of Manager of Service Management with a staff of 8 (2.5 years). Helen has managed t...
Contact Details
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