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HIGHWAY RISK AND LIABILITY
MUNICIPAL GROUP SCOTLAND
Overview of Highway Risk and Liability
Claims
A Hard Look at Reality
Ian Grierson Highways Area Team Manager
Leicestershire County Council
February 25th, 2011
HIGHWAY RISK AND LIABILITY
CLAIMS
 Well Maintained Highways
(Code of Practice on Highway Maintenance Management)
 Guide to Highway Risk and Liability Claims
(November 2005 and July 2009)
UK HIGHWAYS LIABILITY JOINT TASK GROUP
Institution of Civil Engineers Municipal Group (ICE)
Association of Local Authority Risk Managers
(ALARM)
Association of British Insurers (ABI)
Association of Public Service Excellence (APSE)
Roads Service Northern Ireland
Welsh Association of Technical Officers (CSS
Wales)
Association of Directors of Environment Economy
Planning and Transportation (ADEPT), Former
County Surveyors Society (CSS)
Local Authority Technical Advisory Group (TAG)
Society for Chief Officers for Transportation in
Scotland (SCOTS)
UK Roads Board
Department For Transport
Scottish Executive
Wales Office
Roads Service Northern
Ireland
Local Authorities
England
Scotland
Wales
Leicestershire County
Council
Perth & Kinross Council
Birmingham City Council
Cambridgeshire County
Council
Caerphilly County Borough
Council
Kirklees Metropolitan
Council
UK HIGHWAYS LIABILITY JOINT TASK
GROUP REPORT
 Guide to Appendix C: Well
Maintained Highways
www.roadscodes.org
www.ukroadsliaisongroup.org
 Second Edition July 2009
 Highway Inspector Training
update February 2011
 Examples of successful
practice
 Successful claims defence
BACKGROUND TO HIGHWAY CLAIMS AND RISKS
 Incidents on the Highway
 Overall Accidents on the Highway/ footways
 Claims Statistics
 Impact of Claims on Local Authorities
 Examples of main causes of Highway
Liability claims
LAW ON HIGHWAY LIABILITY
Statutory Duties
Duties England and Wales Scotland & Northern
Ireland
Duty to maintain
the highway
Section 41(1) of the
Highways Act in
England and Wales
Scotland
Sections 1 and 2 of
the Roads (Scotland)
Act.
Northern Ireland
Article 8 of the Roads
(Northern Ireland)
Order 1993
Duty to remove
snow and ice
Section 111 of the
Railways and
Transport Safety Act
2003 (This modifies
Section 41 (1) (1a) of
the Highways Act
Scotland
Section 34 Roads
(Scotland Act)
Northern Ireland
No statutory duty to
remove snow and ice
Discretionary power
Article 9 of Roads
(Northern Ireland)
Order 1993
Duty to promote
road safety
Road Traffic Act
1988
Duty of care Common law Common law
LAW ON HIGHWAY LIABILITY
Statutory Defence for Repair and Maintenance
 Section 1 Roads Scotland Act 1984
 Section 58 Highways Act 1980 England & Wales
 Article 8 of Roads (Northern Ireland) Order 1993
 Conformity with National standards and good
practice
LAW ON HIGHWAY LIABILITY
Court Rulings Establish Design Principle
 Road User responsible for own safety
 Authority should avoid creating trap
 Authority should not act irrationally
SYSTEM FOR STATUTORY DEFENCE
 Robust maintenance policies and
compliance
 Exercising reasonable duty of care on
inspections
 Inspectors suitably trained or qualified
 Same system for wide range of claims
 Windscreens and tyres
 Severe injuries
SYSTEM TO MANAGE RISK
 Example organisational chart
Assess the likely
risk
Decide on action
Defects
Potential risk
identified or
reported
Act
Record
Record
RecordDont
Act
Authority Wide
Risk Management
Assess causes
and consequences
Decide on action
Records examined
for patterns eg
same location or type
ActDont
Act
Claim processed
Claim decided
Claims
Claim Received
Record
Record
Corporate Risk Management
SYSTEM TO MANAGE RISK
 Robust publicly endorsed procedures
 Systematic inspections
 Formulate policies and priorities for
spending
 Communication within Authority
 Liaison between claims handlers and
highways
 Adjust Policy and Practice
NETWORK HIERARCHIES
 Needs, priorities, usage
 Importance
 Environment
 Non Vehicular factors
WELL MAINTAINED HIGHWAYS
 Carriageway Hierarchy
 1 Motorway
 2 Strategic Route
 3a Main Distributor
 3b Secondary Distributor
 4a Link Road
 4b Local Access Road
 Footway Hierarchy
 1a Prestige Walking Zone
 1 Primary Walking Routes
 2 Secondary Walking Routes
 3 Link Footways
 4 Local Access Footways
WELL MAINTAINED HIGHWAYS
INSPECTION FREQUENCIES
INSPECTION REGIMES
Inspections carried out
 Slow moving vehicle - double manned
 On foot
Prove system in place
 Identify and record defects
 Arrange repairs
 Repair in a reasonable time
CLAIMS HANDLING PROCEDURE
 Claims Sequence
Incident Report Form
 Alleged cause
 Location
 Evidence
 Photos
 Witnesses
 Anti Fraud
 Joint Inspection
 Details of repairs
APlease return this form to: Leicestershire County Council
Southern Area Managers Office
Coventry Road,
Croft,
Leicestershire LE9 3GP Tel: 01455 283341
The issue of this form or the acceptance of it when completed cannot be taken as meaning that the County Council accept
any responsibility for the incident described herein, or for the consequences of such.
If you are completing this form on behalf of the claimant, please note that you should both sign the declaration at the end,
unless the claimant is under 18 years of age.
The County Council passes information to the Claims and Underwriting Exchange Register run by Insurance Database
Services Ltd (IDS Ltd) and the Motor Insurance Anti-Fraud and Theft Register run by the Association of British Insurers
(ABI). The aim is to help us check information provided and also to prevent fraudulent claims. We will be passing
information relating to this incident to the appropriate register(s).
In dealing with your claim we may search the registers.
Solicitors should pass this information on to their clients.
INCIDENT REPORT
Please complete all sections below in detail, in block capitals
1) Injured person or owner of property damaged.
Title, initials, surname: .......................................................................................................Age: .........
Address: ....................................................................................................................................... .............
....................................................................................................................................................................
Postcode: ........................................... Telephone Number: ................................................................
Occupation: ...............................................................................................................................................
2) Particulars of Incident:
Date: ...................................................................................... Time: .....................................................
State precisely how incident occurred: .....................................................................................................
........................................................................................................................................................................
........................................................................................................................................................................
........................................................................................................................................................................
........................................................................................................................................................................
....................................................................................................................................................................
3) The Location:
Name of road and route number: ...............................................................................................................
Precise location of incident: ......................................................................................................................
........................................................................................................................................................................
IHE NATIONAL INSPECTOR TRAINING
 Setting a Common Standard
 Strengthens Court statement
 Link with existing training
 Leicestershire CC Lantra Customised
Award
 Birmingham City TMS IMTAC
 Skills Centre (Barnet) City & Guilds
accreditation
 R M Skills Centre (SCQF) Award
IHE NATIONAL INSPECTOR TRAINING
 The Highway Inspector Board
 Training Centre Approval
 Highway Inspector Register
 Career Progression
 Highway Safety Inspectors Assessed
Competence
 Core Competency Units
 Highly Recommended Units
IHE NATIONAL INSPECTOR TRAINING
Highway Inspector Core Competency Units
 Highway Law & Administration
 Codes of Practice
 Health & Safety Responsibilities
 Inspection Policies & Procedures
 Defect & Hazard Recognition
 Material Recognition and Measurement
 Claims Investigation
IHE NATIONAL INSPECTOR TRAINING
Highly Recommended Units
 NRSWA & Sector schemes
 Customer Care
 Court Procedures
http://theihe.org/knowledge-network/highway-maintenance/highway-
safety-inspectors/
IHE NATIONAL INSPECTOR TRAINING
HIGHWAY LAW & ADMINISTRATION
In Depth Knowledge of Duties and Powers
Roads (Scotland) Act 1984
 Section 1 duty to maintain
 Section 2 special defence
Significant Case Histories
 Gorringe v Calderdale 2004
 Littler v Liverpool & Meggs v Liverpool
1968
 Nolan v Merseyside & NW Water 1982
 Reid v BT 1987
 BT v Nottinghamshire CC 1998
IHE NATIONAL INSPECTOR TRAINING
MATERIAL RECOGNITION & MEASUREMENT
 Accurately measure
 Estimate
 Recognise materials
IHE NATIONAL INSPECTOR TRAINING
DEFECT & HAZARD RECOGNITION
Well Maintained Highways
 Appendix B Parameters for Defect Definitions
 Abrupt level differences in running surface
 Potholes, cracks, gaps
IHE NATIONAL INSPECTOR TRAINING
DEFECT & HAZARD RECOGNITION
 Edge deterioration
 Kerbing edging channels
 Ironwork broken missing
 Signs, markings studs
 Trees and loose branches
 Rocking slabs
 Defective footways
 Identify and describe defects
 Select most suitable treatment
 Describe location
 Work within policy guidelines
SUMMARY
 Guidance Document Appendix C
 fewer claims
 less expense on litigation
 less expense on administration
 Consistent Network Hierarchy
 Robust Inspection, Recording & Reporting
 Repair in Reasonable Time
ANY QUESTIONS?
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HIGHWAY RISK AND LIABILITY MUNICIPAL GROUP SCOTLANDV4a

  • 1. HIGHWAY RISK AND LIABILITY MUNICIPAL GROUP SCOTLAND Overview of Highway Risk and Liability Claims A Hard Look at Reality Ian Grierson Highways Area Team Manager Leicestershire County Council February 25th, 2011
  • 2. HIGHWAY RISK AND LIABILITY CLAIMS Well Maintained Highways (Code of Practice on Highway Maintenance Management) Guide to Highway Risk and Liability Claims (November 2005 and July 2009)
  • 3. UK HIGHWAYS LIABILITY JOINT TASK GROUP Institution of Civil Engineers Municipal Group (ICE) Association of Local Authority Risk Managers (ALARM) Association of British Insurers (ABI) Association of Public Service Excellence (APSE) Roads Service Northern Ireland Welsh Association of Technical Officers (CSS Wales) Association of Directors of Environment Economy Planning and Transportation (ADEPT), Former County Surveyors Society (CSS) Local Authority Technical Advisory Group (TAG) Society for Chief Officers for Transportation in Scotland (SCOTS) UK Roads Board Department For Transport Scottish Executive Wales Office Roads Service Northern Ireland Local Authorities England Scotland Wales Leicestershire County Council Perth & Kinross Council Birmingham City Council Cambridgeshire County Council Caerphilly County Borough Council Kirklees Metropolitan Council
  • 4. UK HIGHWAYS LIABILITY JOINT TASK GROUP REPORT Guide to Appendix C: Well Maintained Highways www.roadscodes.org www.ukroadsliaisongroup.org Second Edition July 2009 Highway Inspector Training update February 2011 Examples of successful practice Successful claims defence
  • 5. BACKGROUND TO HIGHWAY CLAIMS AND RISKS Incidents on the Highway Overall Accidents on the Highway/ footways Claims Statistics Impact of Claims on Local Authorities Examples of main causes of Highway Liability claims
  • 6. LAW ON HIGHWAY LIABILITY Statutory Duties Duties England and Wales Scotland & Northern Ireland Duty to maintain the highway Section 41(1) of the Highways Act in England and Wales Scotland Sections 1 and 2 of the Roads (Scotland) Act. Northern Ireland Article 8 of the Roads (Northern Ireland) Order 1993 Duty to remove snow and ice Section 111 of the Railways and Transport Safety Act 2003 (This modifies Section 41 (1) (1a) of the Highways Act Scotland Section 34 Roads (Scotland Act) Northern Ireland No statutory duty to remove snow and ice Discretionary power Article 9 of Roads (Northern Ireland) Order 1993 Duty to promote road safety Road Traffic Act 1988 Duty of care Common law Common law
  • 7. LAW ON HIGHWAY LIABILITY Statutory Defence for Repair and Maintenance Section 1 Roads Scotland Act 1984 Section 58 Highways Act 1980 England & Wales Article 8 of Roads (Northern Ireland) Order 1993 Conformity with National standards and good practice
  • 8. LAW ON HIGHWAY LIABILITY Court Rulings Establish Design Principle Road User responsible for own safety Authority should avoid creating trap Authority should not act irrationally
  • 9. SYSTEM FOR STATUTORY DEFENCE Robust maintenance policies and compliance Exercising reasonable duty of care on inspections Inspectors suitably trained or qualified Same system for wide range of claims Windscreens and tyres Severe injuries
  • 10. SYSTEM TO MANAGE RISK Example organisational chart Assess the likely risk Decide on action Defects Potential risk identified or reported Act Record Record RecordDont Act Authority Wide Risk Management Assess causes and consequences Decide on action Records examined for patterns eg same location or type ActDont Act Claim processed Claim decided Claims Claim Received Record Record Corporate Risk Management
  • 11. SYSTEM TO MANAGE RISK Robust publicly endorsed procedures Systematic inspections Formulate policies and priorities for spending Communication within Authority Liaison between claims handlers and highways Adjust Policy and Practice
  • 12. NETWORK HIERARCHIES Needs, priorities, usage Importance Environment Non Vehicular factors
  • 13. WELL MAINTAINED HIGHWAYS Carriageway Hierarchy 1 Motorway 2 Strategic Route 3a Main Distributor 3b Secondary Distributor 4a Link Road 4b Local Access Road Footway Hierarchy 1a Prestige Walking Zone 1 Primary Walking Routes 2 Secondary Walking Routes 3 Link Footways 4 Local Access Footways
  • 15. INSPECTION REGIMES Inspections carried out Slow moving vehicle - double manned On foot Prove system in place Identify and record defects Arrange repairs Repair in a reasonable time
  • 16. CLAIMS HANDLING PROCEDURE Claims Sequence Incident Report Form Alleged cause Location Evidence Photos Witnesses Anti Fraud Joint Inspection Details of repairs APlease return this form to: Leicestershire County Council Southern Area Managers Office Coventry Road, Croft, Leicestershire LE9 3GP Tel: 01455 283341 The issue of this form or the acceptance of it when completed cannot be taken as meaning that the County Council accept any responsibility for the incident described herein, or for the consequences of such. If you are completing this form on behalf of the claimant, please note that you should both sign the declaration at the end, unless the claimant is under 18 years of age. The County Council passes information to the Claims and Underwriting Exchange Register run by Insurance Database Services Ltd (IDS Ltd) and the Motor Insurance Anti-Fraud and Theft Register run by the Association of British Insurers (ABI). The aim is to help us check information provided and also to prevent fraudulent claims. We will be passing information relating to this incident to the appropriate register(s). In dealing with your claim we may search the registers. Solicitors should pass this information on to their clients. INCIDENT REPORT Please complete all sections below in detail, in block capitals 1) Injured person or owner of property damaged. Title, initials, surname: .......................................................................................................Age: ......... Address: ....................................................................................................................................... ............. .................................................................................................................................................................... Postcode: ........................................... Telephone Number: ................................................................ Occupation: ............................................................................................................................................... 2) Particulars of Incident: Date: ...................................................................................... Time: ..................................................... State precisely how incident occurred: ..................................................................................................... ........................................................................................................................................................................ ........................................................................................................................................................................ ........................................................................................................................................................................ ........................................................................................................................................................................ .................................................................................................................................................................... 3) The Location: Name of road and route number: ............................................................................................................... Precise location of incident: ...................................................................................................................... ........................................................................................................................................................................
  • 17. IHE NATIONAL INSPECTOR TRAINING Setting a Common Standard Strengthens Court statement Link with existing training Leicestershire CC Lantra Customised Award Birmingham City TMS IMTAC Skills Centre (Barnet) City & Guilds accreditation R M Skills Centre (SCQF) Award
  • 18. IHE NATIONAL INSPECTOR TRAINING The Highway Inspector Board Training Centre Approval Highway Inspector Register Career Progression Highway Safety Inspectors Assessed Competence Core Competency Units Highly Recommended Units
  • 19. IHE NATIONAL INSPECTOR TRAINING Highway Inspector Core Competency Units Highway Law & Administration Codes of Practice Health & Safety Responsibilities Inspection Policies & Procedures Defect & Hazard Recognition Material Recognition and Measurement Claims Investigation
  • 20. IHE NATIONAL INSPECTOR TRAINING Highly Recommended Units NRSWA & Sector schemes Customer Care Court Procedures http://theihe.org/knowledge-network/highway-maintenance/highway- safety-inspectors/
  • 21. IHE NATIONAL INSPECTOR TRAINING HIGHWAY LAW & ADMINISTRATION In Depth Knowledge of Duties and Powers Roads (Scotland) Act 1984 Section 1 duty to maintain Section 2 special defence Significant Case Histories Gorringe v Calderdale 2004 Littler v Liverpool & Meggs v Liverpool 1968 Nolan v Merseyside & NW Water 1982 Reid v BT 1987 BT v Nottinghamshire CC 1998
  • 22. IHE NATIONAL INSPECTOR TRAINING MATERIAL RECOGNITION & MEASUREMENT Accurately measure Estimate Recognise materials
  • 23. IHE NATIONAL INSPECTOR TRAINING DEFECT & HAZARD RECOGNITION Well Maintained Highways Appendix B Parameters for Defect Definitions Abrupt level differences in running surface Potholes, cracks, gaps
  • 24. IHE NATIONAL INSPECTOR TRAINING DEFECT & HAZARD RECOGNITION Edge deterioration Kerbing edging channels Ironwork broken missing Signs, markings studs Trees and loose branches Rocking slabs Defective footways Identify and describe defects Select most suitable treatment Describe location Work within policy guidelines
  • 25. SUMMARY Guidance Document Appendix C fewer claims less expense on litigation less expense on administration Consistent Network Hierarchy Robust Inspection, Recording & Reporting Repair in Reasonable Time