Hyderabad Area, India India
Technology / Software / Internet
Client: Ericsson
Role: SAP CRM Functional Lead
Project: Roll out & Production Support (WECM 3.0/ E-Commerce on Sales & Service Integration with ECC & MDM))
Environment: SAP CRM 7.0 EHP2 and ECC 6.0 EHP.6.0
Responsibilities:
• Involved in SAP –Electronics Industry project on SAP CRM – WCEM – E-Commerce B2B &
B2C scenario.
• Internal and External customer and log on with URL and Web channel Builder (WCB)
• Quotation and Order Management process and Catalog Management and Check out Order
Process.
• MDM Integration & Request Download on product Catalog and Master Data.
• Day-to-day Support activities - handling issues and maintaining response and...