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Hyderabad Area, India India

SAP CRM Fucntional Lead

Technology / Software / Internet

Client: Ericsson Role: SAP CRM Functional Lead Project: Roll out & Production Support (WECM 3.0/ E-Commerce on Sales & Service Integration with ECC & MDM)) Environment: SAP CRM 7.0 EHP2 and ECC 6.0 EHP.6.0 Responsibilities: • Involved in SAP –Electronics Industry project on SAP CRM – WCEM – E-Commerce B2B & B2C scenario. • Internal and External customer and log on with URL and Web channel Builder (WCB) • Quotation and Order Management process and Catalog Management and Check out Order Process. • MDM Integration & Request Download on product Catalog and Master Data. • Day-to-day Support activities - handling issues and maintaining response and...